Terms & Conditions.

Welcome to Ali Yoga, directed by Alina Kachan, located at Robert Jacobsens Vej 44L, 2300 København S, Denmark, registered under CVR number 44607999. These Terms & Conditions govern your use of our website at https://aliyoga.dk/ and your participation in our services.

By accessing our website or purchasing a membership or class, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

• -"Website" refers to https://aliyoga.dk/.
• -"User", "You", "Your" refers to any person engaging with our website or services.
• -"Ali Yoga", "We", "Our", "Us" refers to Ali Yoga, operated by Alina Kachan.
• -"Membership" refers to a recurring subscription granting access to studio classes and services.
• -"YOGO" refers to the independent third-party booking platform used to manage class bookings and payments.

Under Danish consumer law (Forbrugeraftaleloven) and EU Directive 2011/83/EU, you have the right to withdraw from a distance contract within 14 days of entering into the agreement, without giving any reason.

The right of withdrawal does not apply in the following situations:

• -Services that have already been fully performed with your prior consent and acknowledgement that the right of withdrawal is lost upon completion.
• -Class bookings for a specific date or time period (leisure services with a specific date, per Article 16(l) of Directive 2011/83/EU).

To exercise your right of withdrawal, notify us before the 14-day period expires by emailing info@aliyoga.dk with your full name, purchase details, and a clear statement that you wish to withdraw. If you withdraw, we will refund any payments received within 14 days of receiving your withdrawal notice, using the same payment method you used.

We process personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions.

Ali Yoga acts as the data controller for all personal data collected in connection with your use of our services, including data collected through our booking system. This includes the personal data you provide when creating a member profile or booking classes through YOGO, such as your name, email address, phone number, postal address, date of birth, membership type, and class attendance history.

YOGO (YOGO.DK ApS) acts as our data processor, processing this data on our behalf under a formal Data Processing Agreement in accordance with GDPR Article 28. YOGO does not use your data for its own purposes. As the data controller, we remain responsible to you for how your data is handled within the YOGO platform.

For full details on what data we collect, how we use it, your rights, and how to exercise them, please read our Privacy Policy.

All content on this website, including text, images, videos, and other materials, is protected by copyright and intellectual property law. You may not reproduce, distribute, or use any content without our explicit written permission.

For educational and promotional purposes, Ali Yoga may capture photos and videos within our studio. By participating in our classes and services, you acknowledge this practice.

Under GDPR, your consent to appear in identifiable photos or videos used for marketing must be freely given, specific, and withdrawable. If you do not wish to be photographed or filmed, please inform us before class. You may also withdraw your consent at any time by contacting us at info@aliyoga.dk, and we will not use new images of you for marketing purposes.

Class bookings and payments are processed through the YOGO booking platform. By booking through YOGO, you agree to provide accurate and current payment information. Sensitive payment data is handled by YOGO and is not stored on our systems. Please refer to YOGO's terms of service for payment-related matters.

• -Memberships are personal and non-transferable. Misuse will result in immediate termination.
• -All membership fees are billed monthly via automatic payment through YOGO. It is your responsibility to maintain accurate payment details.
• -Membership remains active on a recurring basis until cancelled in accordance with Section 11.
• -Late payments: If payment is not received within 7 days of the due date, we reserve the right to suspend access to membership privileges. Suspension continues until all outstanding balances are settled. Persistent non-payment may result in membership termination.
• -Current membership plans and pricing are available on our website.

• -Members may request a temporary pause by emailing info@aliyoga.dk.
• -A notice period of 30 days is required before a pause takes effect.*
• -Memberships may be paused a maximum of 3 times in total, with each pause lasting no longer than 30 days (1 month).*
• -If a pause is requested after the monthly payment has already been processed, the fee for the upcoming month still applies.
• -Membership pauses are not permitted during a termination notice period. Any active pause is voided upon a termination request.

*Exceptions to this policy may be granted at our discretion under specific circumstances.

• -Class cancellations must be made at least 12 hours before the scheduled start time.
• -Repeated late cancellations or no-shows (3 or more within a single membership month) may result in restricted booking privileges or membership review at the studio's discretion.

You may cancel your membership at any time by providing written notice equal to the remainder of the current month plus one additional month. One final monthly charge will apply following your cancellation request, covering your access until the end of your paid period.

To cancel, email info@aliyoga.dk with your full name and a clear statement that you wish to cancel your membership. We will confirm receipt of your cancellation in writing.

Ali Yoga reserves the right to terminate a membership immediately and without refund if:

• -These Terms & Conditions are violated.
• -Inappropriate, aggressive, or disrespectful behaviour occurs in the studio.
• -Payment obligations are not met despite notice.

All membership sales are generally final. Refunds are not typically provided except:

• -Where you exercise your statutory right of withdrawal within 14 days (see Section 3).
• -Where Ali Yoga cancels a class or service and an equivalent alternative is not offered.
• -At our sole discretion in exceptional circumstances (such as serious illness or injury with supporting documentation).

Nothing in this policy limits your rights under Danish consumer protection law.

We will notify you of any changes to membership fees or pricing at least 30 days before they take effect. Notification will be sent via email and posted on our website. If you do not wish to continue your membership at the new price, you may cancel in accordance with Section 11.

All members and visitors are expected to follow studio rules and instructions from our instructor, and to treat the studio, equipment, and other members with respect. Failure to comply may result in membership suspension or termination.

• -Arrive at least 10 minutes before class to settle in without rush.
• -Switch off or silence your phone to maintain a calm atmosphere.
• -Keep voices low within the studio.
• -After class, return all equipment (mats, props) to its place, cleaned with the provided detergent and cloth.

Medical responsibility: Participation in any class or activity is voluntary and at your own risk. You are solely responsible for ensuring you are medically fit to participate. If you have any doubt about your physical readiness, consult a healthcare professional before attending.

Personal risk acknowledgement: By joining any class, you accept the associated physical risks, including the possibility of discomfort or injury. Yoga involves movement that may challenge your strength, flexibility, and endurance.

Instruction and compliance: Classes are led by a single qualified instructor. You agree to follow all guidance provided. Disregarding instructions is a personal decision for which Ali Yoga accepts no responsibility.

Liability limitation: To the extent permitted by Danish law, Ali Yoga and its instructor are not liable for physical harm, health complications, property loss, or other consequences arising from participation in studio activities, whether in person or online.

Our website may contain links to third-party websites for convenience. We have no control over the content, privacy practices, or security of these sites and accept no responsibility for them. Use such links at your own risk.

We reserve the right to update these Terms & Conditions at any time. For material changes affecting existing memberships, we will notify you by email at least 30 days before changes take effect. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

If you do not accept a material change, you may cancel your membership in accordance with Section 11 without penalty during the notice period.

These Terms & Conditions are governed by Danish law. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the Danish courts.

If you have a complaint, we encourage you to contact us first at info@aliyoga.dk so we can try to resolve it directly. If we cannot reach a resolution, you may submit a complaint to:

• -The Danish Complaints Board (Forbrugerklagenævnet): www.forbrug.dk

Ali Yoga v/ Alina Kachan
Robert Jacobsens Vej 44L, 2300 København S, Denmark
CVR: 44607999
Email: info@aliyoga.dk